I purchased an item, but I wish to return it. Is this possible? What are the conditions?
Does estate and vintage jewellery / watches come with a certificate?
My purchased item has been damaged. Can Jewel In A Box provide a repair service?
Our experts deliver a certificate of authenticity for each item.
Our certified goldsmith will be there for you in order to provide the best possible repair service.
Can Jewel In A Box provide a repair service for items not purchased through Jewel In A Box?All registered clients of Jewel In A Box can make use of the Jewel In A Box repair service.
I don’t find the item I’m looking for. Can I order an item?Our professional staff will be glad to assist you in finding the jewel you're looking for.
I saw an item that I like, can I reserve it? If yes, for how long?All clients of Jewel In A Box can make a 2 day reservation.
Does Jewel In A Box provide a secure delivery service for purchased items?Jewel In A Box uses only secure transport companies for all their high value deliveries.